When we at EBL custom design a program, we begin with an end result in mind, and work backwards to ensure that your organization’s desired outcome is achieved. Working from information gathered through a needs assessment, our understanding of the goals of the training, and other information such as the personalities of the group members, we construct a program with ongoing input from your organization. This process ensures a quality experience for all who attend. Our program designs are flexible and often incorporate more traditional meeting room components.

• Receive Initial Request
• Produce a Proposal and Contract
• Perform Intake & Needs Assessment
• Research Your Group’s Demographics
• Design a Customized Workshop and Agenda
• Deliver Workshop and Action Items
• Perform Follow-up

Needs Assessments & Intakes:
Needs Assessments and Intakes are a very important step we take in designing learning experiences that address your organization’s desired outcomes. The more information we can retrieve and analyze during a Needs Assessment, the more transferable the custom-designed training will be to your organization. Typically, we do the assessment in conjunction with your Human Resources department, Training and Development department, and/or the individuals who will be attending the EBL® program.

Instrument Tools:
Programs that require more concrete assessment data and specific training instruments may choose from an array of additional instruments and surveys.

• Decision Making Surveys (DMS)
• Learning Styles Preferences
• HIGH Performance Teams
• Internal Consulting Expertise (ICE)
• Myers/Briggs
• Communication
• and more

Consultants:
An EBL® consultant works directly with your organization and group members during the entire process, from program design to workshop, and finally in making the connection from the workshop to the workplace. They are skilled facilitators who utilize an array of communication, education, and problem solving models to achieve specific learning goals.

Our consultants possess a wide variety of professional backgrounds, including financial services, management, strategic planning, and business process improvement. They are advanced university degree professionals, and each have ten-plus years of experience in facilitation and training.

Portable Courses and Travel:
EBL® delivers workshops at any venue location: conference centers, hotels, company training centers, or city parks. We can easily work with your meeting planner to work out logistical details.

May 9, 2000

This letter is to let you know your outstanding efforts at Business Lenders’ Annual Meeting helped us to build the team spirit and focus that we needed to transition our company.

We had no previous experience in retaining a firm like yours for training programs and workshops. When I found your website on the Internet, it appeared that your company could help us communicate key messages and bring our people together with exercises that were innovative and memorable.

During the planning stage, I really appreciated your responsiveness and your willingness to participate in our numerous phone calls to "pick your brain" on "killer" exercises for our needs. Then, when I experienced the exercises myself at the event day and saw how interested and engaged our people were, I knew that your organization was a winner and that our meeting was going to be a tremendous success. To this day, our folks still reference the experience at our monthly meetings.

Thanks again for putting so much time and effort into our event and really making it work for us.

Judy Hart, Senior VP
Business Lenders, Hartford Connecticut